FAQ

We curate professional-grade equipment for the serious athlete and coach. Our core categories include:

• Precision Measurement: GYMAWARE power sensors, FREELAP timing systems, heart rate monitors, and biometric analyzers.
• Strength & Conditioning: Olympic bars, discs, cages & racks, dumbbells, kettlebells, and guided weight machines.
• Training & Recovery: Electrostimulation units, cryotherapy, cardio ergometers, and specialized flooring.
• Performance Analysis: Ball launchers, GPS units, and a dedicated Librairie (library) of training guides.

Every product is selected for its impact on measurable athletic development.

Absolutely. Our entire range—from robust power racks and cardio machines to sensitive timing sensors—is built to professional standards. We serve elite performance centers, university athletic programs, and commercial gyms worldwide, providing the durability and precision required for high-traffic training environments.

All orders are dispatched with precision from our operational hub at 4460 Daylene Drive, Detroit, US 48219.

We offer two transparent, trackable shipping methods:

All shipments are fully insured and trackable.

We operate with the efficiency of a well-drilled team. Orders are processed and prepared for dispatch within 1-2 business days.

We ship globally to performance-minded individuals and teams. However, we are currently unable to deliver to some remote regions and parts of Asia. Availability for your specific location is automatically confirmed during checkout.

Yes. Professional-grade tracking is standard. Once your order is dispatched, you will receive a tracking number and link via email. Our system provides clear, proactive updates—because your focus should be on training, not logistics.

We accept major global payment methods to facilitate seamless international transactions:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secured with industry-standard encryption. Your financial data is protected with the same rigor we apply to selecting our performance equipment.

Absolutely. Security is a non-negotiable part of the Cress-Sport experience. We employ robust SSL encryption and comply with strict data protection protocols to ensure your personal and payment information remains confidential and secure.

Confidence in your equipment is paramount. If any product does not meet the high standards you expect from a Cress-Sport partner, we offer a straightforward return process:

• Returns are accepted within 15 days of receipt.
• The item must be in its original, unused, and resalable condition with all packaging and tags.
• Please contact our support team at [email protected] to initiate a return and receive detailed instructions and a Return Authorization (RA) number.

We aim to make this process as seamless as your training ecosystem should be.

Yes. All our products are covered by their original manufacturer’s warranty. The specific terms and duration vary by brand and product category. Detailed warranty information is available on individual product pages and included with your shipment. Our support team can also provide specific warranty details upon request.

Our dedicated support team, specializing in the needs of athletes and professionals, is here to assist you.

For delivery inquiries, technical product questions, or return requests, please contact us at:

Email: [email protected]

We pride ourselves on providing clear, timely, and professional communication.

While you can check out as a guest, creating an account allows you to:

• Track your order history and shipment status easily.
• Save your shipping details for faster future purchases.
• Receive updates on new performance technology tailored to your interests.